Why do businesses need a backup solution for their data in the cloud?

Office 365 offers Geo-redundancy to protect against data loss related to a data center event by mirroring data across multiple data centers. However, that doesn’t protect against data loss events not related to a data center, as those data losses are mirrored across the multiple data centers. Office 365 Archiving and other features further protect data, but require expertise, additional cost, and time to recover data. And when the data is recovered, it is often unstructured. Therefore, a backup solution is needed to provide a quick, seamless way to restore lost data exactly as it was and where it was so employees can get back on track and stay productive.

How is backup different than Disaster Recovery?

For many businesses, a backup solution is the right size for their need to restore lost data and stay productive. While a backup solution doesn’t offer many of the features covered by a complete Disaster Recovery solution (i.e. on-premises servers, PBX, CRM/ERP, etc.), it does solve the crucial piece of backing up data. So if data is lost, it can be quickly found and restored to exactly where it’s needed.

What makes Vorsite Cloud Backup different from other Backup solutions?

Key differentiators of Vorsite Cloud Backup, compared to other solutions out there:

  • Easy Setup: Nothing to install: Auto-discovery of mailboxes, SharePoint sites and OneDrive for Business accounts makes setup and subscribing a snap.
  • Fast Search, One-click restore: Find lost data lightning-fast and restore to their original location with a single click. Permissions respected, and no file overwrites.
  • Unlimited backup for a fixed cost: Up to six snapshots daily. No data caps or overages for Exchange, SharePoint, and OneDrive for Business.
  • Unlimited retention: No matter how long you need data backed up, Vorsite Cloud Backup does it for one fixed price.
  • Automatically add to backup: Vorsite Cloud Backup by default will automatically add new mailboxes and SharePoint/OneDrive users. Or, you can choose to be alerted to new users and add as desired.
  • Support: For more information, see Vorsite Office 365 Support.

What are the machine prerequisites to use Vorsite Cloud Backup?

There are none. Vorsite Backup is Cloud to Cloud Office 365 backup and is not bounded by configuration of client machines, and there are no applications to install and manage.

Where is the data stored?

On Azure. you can select the location of the data center where the backup will be housed, including US, Australia, Canada, Europe, Hong Kong, Japan, and Singapore.

How Does Cloud Backup Use Global Admin Rights?

Global Admins for SharePoint and OneDrive for Business have the authority to grant themselves explicit access to all SharePoint Site Collections and OneDrive for Business Accounts. When a customer provides Global Admin Credentials when setting up Vorsite Cloud Backup, Vorsite technology uses that authority to explicitly grant the Global Admin access to all site collections and OneDrive for Business accounts that are included in the Cloud Backup subscription. This access is extended to any artifact which inherits permissions from that site collection and is necessary to enable the backup to occur.

One result of this is that the Global Admin will be listed as an owner of every item that is being backed up. This may result in confusion when end users see the Global Admin suddenly appear as an owner of an item. This neither changes the overall permissions nor grants access that was previously not authorized.

What kind of data security does Vorsite Cloud Backup offer?

Because your data never leaves the Azure environment you maintain all the inherent security of Azure. The data is encrypted at 128-bit during transit and 256-bit at rest within the Azure environment. For more information, see Cloud Backup Security.

Will Vorsite have visibility into customer email messages and files?

No. To maintain end-user privacy, we do not search inside the file or email.

What happens if someone tries to restore a file whose folder has been deleted?

Vorsite Cloud Backup will re-create the folder architecture and restore the file in that recreated folder architecture. However, if someone were to delete the site collection, admin would need to recreate the site collection manually before hitting restore on the file.

What happens to the backup if a user leaves a company and I delete their Office 365 subscription? Does the backup get deleted?

Vorsite will not delete the backup of the mailbox, and the content will be retained for the duration of the retention period. If the Office 365 license has been removed (thus deleting the mailbox from Office 365), this will pop up an alert. To address this alert Vorsite will disable the backup for the mailbox.

How does Cloud Backup handle SharePoint files that are checked-out by a SharePoint user?

When SharePoint files are checked-out, they are not discoverable by Cloud Backup. Therefore, any changes to those files will only be backed up once the file is checked-in and the next scheduled backup has completed.