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Standard Support Package

Dedicated Support, 24X7X365 from our highly-trained, knowledgeable IT team. Designed to give our clients a peace of mind and meet their everyday support and architecture needs. We resolve 90% of issues on the first call or email. Get access to the specific and proper resources when you need them.

Training & Support Package

Ideal for clients who need a little more than just support. We ensure our clients have access to updated training on demand. Our training portal continually updates with new features and information and lets our clients train themselves at their own pace, ultimately saving them time.

*Standard Support Package is included for all clients.

White Glove Package

Need a personal touch? Get connected with an Office 365 Specialist who is accountable, has extensive product-specific knowledge and can help with issues ranging from troubleshooting, setup, and customization. We exclusively provide onsite assistance whenever our clients need it.

*Standard Support Package is included for all clients and direct access to Microsoft Cloud Signature Support.

Security and Compliance Package

We proactively monitor your cloud services to ensure your data is backed up and secure. We put the highest priority on data security; focusing on file and email encryption, secure backups, and Data Loss Prevention. We also enable security and compliance policies as needed.

*Includes Training & Standard Support Package for all employees

Cloud Flex Package

Everything a client needs to ensure high quality support, training, and security. We provide a dedicated project team that will provide our clients with the support to meet their needs today while optimizing their IT infrastructure for the future.

*Unlimited access to Microsoft Cloud Signature Support.

Experience Matters

Cloud environments are growing more complex. Your team needs to orchestrate services across dozens of different environments and monitor every component. What seems like a few simple maintenance tasks here and there can become a huge headache for your team.

With hundreds of successful cloud migrations and as an early adopter of Microsoft Cloud Services, Vorsite knows what it takes to secure and manage your data. We will advise you on what strategies have worked for other companies and show you how to protect your cloud from malicious attacks. Our high touch, premier, enterprise support ensures you have the proper resources when you need them.

Rapid Response

We resolve 90% of issues on the first call or email because we hire top class support

De-Risk Major Events

We will help you plan for major launches, add capacity and be available on the big day.

Reduce Human Error & Manual Work

Our senior team builds custom scripts to automate deployment, compliance, and security.

Access to MICROSOFT SIGNATURE CLOUD SUPPORT

Vorsite Cloud Flex Service™ clients get free access to MICROSOFT SIGNATURE CLOUD SUPPORT